Having used Okta in an enterprise environment for over a year, I can confidently say it's one of the best tools out there for identity and access management. It has transformed the way our company handles user authentication, security, and application access.
My personal favorite is how Single Sign-On (SSO) just works consistently and seamlessly across all our cloud applications. I sign in once and have secure access to all that I need to perform my job without having to remember numerous passwords or go through repetitive sign-on rituals.
Multifactor authentication (MFA) is extremely helpful and easy to use. It adds a crucial extra layer of security, especially for remote access, and is suitable for both desktop environments and mobile devices. That the access can also be controlled by user role and group also offers our IT staff excellent control without complicating the user experience.
Security, scalability, and ease of use are the biggest benefits. Okta has allowed us to put strict access controls in place without hindering productivity. It also simplifies onboarding and offboarding — new employees have instant access to the software they need, and we can simply cut off access for departing employees. Review collected by and hosted on G2.com.
The admin interface can be a bit overwhelming and cluttered. While feature-rich, it's not always immediately obvious, especially when dealing with complex configurations or custom app integrations. Furthermore, the initial configuration required more guidance and documentation than expected.
Some things that should be a standard feature, like certain reporting functionality or more robust provisioning workflows, are locked behind higher-tier plans. This limits what smaller teams or organizations can achieve without additional cost.
The pricing scheme can get expensive quite fast, especially if you need more features or integrations. Furthermore, occasional sync issues with third-party applications can cause delays or access errors that must be fixed by hand. Review collected by and hosted on G2.com.
